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Dr. Jacqueline Metzner, Doc Jay


Dr. med. Jacqueline Metzner
Doctor & formerly affected person

Are you looking for someone who understands you and supports you with medical knowledge?

Online program for people with
ME/CFS, Long Covid, MCAS & chron. Fatigue

Perhaps you recognize yourself...

✔ You've already tested a lot.

✔ Each finding shows something different.

✔ Nobody explains the connection to you

✔ You feel like your body is stuck in symptoms.

✔ You already know and do a lot – but you lack a common thread.

This is exactly where Safety Retreat comes in.

Dr. Jacqueline Metzner, Doc Jay

" My own experience with severe ME/CFS and my personal recovery journey were the motivation to develop an online self-help program that I myself would have wished for back then."

Dr. med. Jacqueline Metzner - Doc Jay

What is the unique approach of Safety Retreat?

 

 

 

Using a comprehensive mind-body approach in the program, we derive concrete steps that can be implemented in everyday life .

 

Understanding - Safety - More Energy

Many only see individual symptoms, but we see possible connections.

 

The focus is on the autonomic nervous system, the Cell Danger Response according to Prof. Robert Naviaux, neuroplastic processes and findings from psychoneuroimmunology.

 

Cell Danger Response (CDR) describes when and why a "cellular danger response" occurs in the body and how this, in turn, can affect energy, metabolism, hormones, and the immune system. This explains many bodily reactions.

How does ANS dysregulation arise

This program does not replace a medical diagnosis. See also disclaimer.

Testimonials

"I finally understood the connections, instead of constantly trying out individual things. "
Elisabeth K.
" Doc Jay's calm and competence - it's a pleasure to listen to you! The combination of expertise and compassion was invaluable."
KT
"I feel confident in what I do again, and it's like a new life . Thank you."
Elke P.

* Personal experience reports – no statement about effect or healing

Image by Neal E. Johnson

"The biggest steps of your life,
are small steps in the right direction."

Rolf Metzner

Safety Retreat  takes a new path

®

" You sense that it doesn't just require 'pacing' – but a deeper understanding?"

 

Learn in our 7-week program how stress regulation, energy metabolism and symptoms are related and develop more security and trust in your body step by step.

 

The tree model simplifies the illustration of symptoms in the crown and possible triggers.

 

Because if physical symptoms persist – even though everything has been checked out – a new approach is needed.

Tree symptoms and causes

Fatigue

Pain

Intolerances

POTS

Poor sleep

Post-Exert. Malaise

Brain fog

Digestive problems

ME/CFS, Long Covid, etc.

Infections

Chronic stress

Trauma

Toxins

Nutrient deficiencies

© 2025 Safety Retreat

Safety Retreat

®

- more than an online course -

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Symptom tree and medical specialties
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Workbook

This is how you will be supported in the Safety Retreat program

Content that supports you

  • Video modules with understandable medical explanations

  • Workbook for implementation in everyday life

  • Guidance for your next steps

Structure that relieves you

  • Clear sequence instead of information overload

  • Learn at your own pace

  • Access for 12 months, own App

 

Guidance that puts things

into perspective

  • Regular live calls

  • A space for questions and community

  • Support to avoid burnout

 

 

 

 

Frau mit Tablet

You can get that in
Safety Retreat   Program

®

  • 24 easy-to-understand videos

      (15-20 min each)

  • Start possible at any time

  • Unlocked every 2 days

  • Usable at your own pace

Access for 12 months

  • Workbook as PDF

with summaries & reflection prompts

  • Access also via app

  • Ongoing updates

  • Bonus material

 

Live Calls - Safety Lounge

  • free additional offer

  • Live Call Community    
  • Here you will meet the coaches and other program participants.
  • Learning together - growing together

💬 Duration of live calls: approx. 60 minutes

📅 Dates are regularly posted on the

Events announced on page

Procedure, frequency and dates may vary and will be adjusted as needed.

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Woman looking at a tablet

Do you need specific help with pacing?

​​Safety Balance - Pacing Package

  • Personal 1:1 support for optimal, individual pacing.

  • Detailed initial consultation, individual pacing plan

  • 2 follow-up calls, email support for 6 weeks

  • Start possible at any time , bookable in addition to or separately from the Safety Retreat program

  • Number of participants is limited

Frau beim Walking

Testimonials

" You've brought up several points that I've missed in other programs . Plus, the narration is so pleasant. I think that's wonderful." UV

"The first online program that I actually enjoyed from the very beginning ."

Anette S.

"I am constantly surprised by the new approaches , and both the videos and the workbook are very good!" EP

* Personal experience reports – no statement about effect or healing

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Get all the information and receive your free Safety Balance (Pacing) Guide:

Compact, practical, and immediately applicable


And the next day -

the introductory video from the program for a sneak peek

 

By entering your email address, you agree that we may send you information about the program via email. You can find further information in our privacy policy.

Meine Geschichte in Podcast-Interviews

Online -

Program

Individual

Time Management

Detailed

Workbook

Own

App

Doc Jay

"Your body has always been on your side,
It's just waiting for you to understand it again."

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